Q 1: Are you a factory or trading company ?
A : We are an Import and Export Company, and also have a factory in Dongguan city.

Q 2: What's your business service ?
A: We offer one-stop customized OEM service. All of our products are customized made, no stock ready drop shipping goods.

Q3: What's your MOQ(minimum order quantity) ?
A : Different products has different MOQ, let's talk case by case. More quantity, better price.

Q4: Can you provide samples for approval before placing the order ?
A: Yes, we very agree to custom make sample first for quality checking and size fitting.

Q5: What's the sample policy?
A: For sample order, we need to charge you the sample fee, but the fee will be refunded once your bulk order more than 100pcs per style per color.

Q6: What's the production leadtime after order ?
A: Sample leadtime 5-7 workdays after details confirmed and deposit received.
Bulk leadtime : 10-15 workdays based on order quantity and styles after sample approved and deposit received.

Q7 : What's the payment term ?
A : Our payment terms are T/T, 50% deposit, 50% balance before shipping.

Q8: What's the shipping way ?
A : It depends on order quantity and your require. We can ship the goods by ocean, by air, by courier(Fedex, UPS, DHL, TNT, EMS ......)

Q9: How do I order?
A: If you have a finished artwork design, just send it to us. If not, you can tell our sales represent your design ideas, we will do you a FREE mock up to confirm.

Q10: What format file do you need for design?
A: Please offer your logos and design artwork in vector format, AI, CDR, PS, EPS, or high version JPG.