Frequently Asked Questions

Question: Are you a factory or a trading company?

We are Hangzhou Changuo Garments Co., Ltd., a manufacturing industry with the ability to export. We have multiple production lines, a professional team of workers, experienced quality control team, and a mature sales and service team.

Can I get a sample?

Yes, you can. Please feel free to contact us. We provide inventory samples for free, but shipping costs will be charged by us.

Question: How to place an order?

1. Send us an inquiry


2. Provide design files, images, or original samples


3. Discuss product features and receive our design suggestions


4. Finalize communication details


5. We produce samples according to your requirements


6. Samples are sent for your confirmation


7. Sign the contract after sample confirmation and pay a deposit


8. Pre-production samples are made


9. Mass production starts after confirming pre-production samples


10. Packaging and transportation are arranged after production completion

Question: What are your delivery terms?

We offer delivery by express (DHL, FEDEX, UPS, ***, EMS), air, or sea freight.

Question: What is your delivery time?

Delivery time depends on the order quantity. For samples, it takes about 5-7 days. Small batch orders take approximately 10-15 days, while large-scale orders require around 30-35 days for mass production.

Question: What payment methods do you accept?

We accept wire transfer, letter of credit, Western Union remittance, and PayPal.

Question: What are your strengths?

• Competitive prices


• High quality


• Quick response


• Professional advice for all consultations