[Hot Item] Windproof Winter Outdoor 1000 Fill Down Insulation Duck Down Goose Down Puffer Jacket for Unisex

Sample

· Can I get a physical sample before placing order?

· Yes,you can place a sample order or you can order one of our stock for quality checking;

· Can I see a sample before production?

· Yes, we will send you digital file for approval; You also can get a physical sample after deposit;

· Can I get free sample?

· Yes, sample cost will be refunded from bulk order;

Lead Time

· I have urgent order, can factory help us?

· If color are from our color range, we can get order ready(below 100pcs) within two weeks;

· I need customized color,how much more time going to take?

· For any yarn color we need dying to match,general we need additional 7 days on top of standard leadtime;

· How long it will take for shipping time?

· We use express such as DHL FEDEX, generally it take 3~7 days door to door;

Design

· I have my own design, can factory help us?

· Yes,we can use your design apply to our size/pattern set-up;

· I don't have design template,can I get one from factory?

· Yes,please contact us online;

· Can factory help us as we just have design idea?

· Yes,you can send us hand drawing or simply just describ by email;

Quality

· How can I trust factory for material quality?

· We have in-house test lab,standard we set up are higher than market; For example, our color fastness to sunlight is 4.5,which market standard is 3; Years development, our material can hand extreme situations, such as Australia UV, USA California Proposition 65;

· Can I get customized trims?

· We can help you with brand labeling things, for core parts such as zipper,button, we will offer custom design;

· Can I use nominated supplier for material supply?

· Yes, we can help you with lab test; But we don't take responsibility if any quality issue

Payment

· What's factory payment term?

· 30% deposit before production after design confirm, 70% before shipping after quality checking;

· Can I get refund if I want to cancel order?

· Depends on production stage, you can get partial refund after production start;