Comprehensive Frequently Asked Questions

Question: Are you a factory or a trading company?

We are Hangzhou Changuo Garments Co., Ltd., a proficient manufacturing industry equipped with export capabilities. Our multiple production lines, highly skilled workforce, experienced quality control team, and dedicated sales and service team ensure superior quality and service.

Can I get a sample?

Absolutely. Contact us freely, and we will provide inventory samples at no cost; however, shipping fees will be borne by us.

Question: How to place an order?

1. Send us an inquiry
2. Provide your design files, images, or original samples
3. Discuss product features and benefit from our expert design suggestions
4. Finalize communication details meticulously
5. We produce samples precisely according to your requirements
6. Samples will be sent to you for confirmation
7. Sign the contract post sample confirmation and make a deposit payment
8. Pre-production samples are expertly crafted
9. Mass production commences following the approval of pre-production samples
10. Upon production completion, packaging and transportation arrangements are made.

Question: What are your delivery terms?

We offer flexible delivery options: express (DHL, FEDEX, UPS, ***, EMS), air, or sea freight.

Question: What is your delivery time?

Delivery time varies by order quantity. Samples take approximately 5-7 days. Small batch orders require around 10-15 days, while large-scale orders take about 30-35 days for mass production.

Question: What payment methods do you accept?

We accept wire transfer, letter of credit, Western Union remittance, and PayPal.

Question: What are your strengths?

1. Competitive prices ensuring great value
2. Superior quality products
3. Swift and effective response
4. Expert professional advice for all your inquiries