Case Study: Custom Cycling Jersey for a Cruise Line in Austria

Cycling Jersey for a Cruise Line in Austria

A Cruise Line approached us with a cycling jersey requirement for Austria. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.

The challenge

• Unclear responsibility when a defect shows up after washing
• Long lead times that miss the selling season
• Suppliers who disappear once the deposit is paid

What we specified

How it was resolved

1. We rebuilt the tech pack around Anti-Static Fabric and locked shrinkage allowance before grading.
2. Decoration was moved to Beading and Embroidery after strike-off tests showed better wash durability.
3. A pre-production sample was approved and retained as the golden reference.
4. Production ran with in-line inspection and a mid-run photo report.
5. Cartons were packed to the client's own barcode and size ratio specification.

Result

• 8,000 pieces delivered inside the 8-week window.
• Unit cost held within 4.5% of the original quotation.
• Return rate linked to fit or workmanship stayed under 2.0%.
• The specification is now on file, so reorders reproduce the approved sample.

What we would repeat

Fix the size ratio early. Changing the ratio after cutting starts is the single most expensive change a client can request.

Planning something similar?

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