Case Study: Custom Grey Baseball Cap for a Surf School in Italy
Source:Grey Baseball Cap /
Time:2026-09-18
Grey Baseball Cap for a Surf School in Italy
A Surf School approached us with a grey baseball cap requirement for Italy. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Color drift between lab dips and bulk fabric
- Minimum order quantities far above what a growing brand can absorb
- Unclear responsibility when a defect shows up after washing

What we specified
| Product | Grey Baseball Cap |
|---|---|
| Client type | A Surf School |
| Market | Italy |
| Order volume | 5,000 pieces across 4 colourways |
| Base fabric | Combed Cotton |
| Decoration | Heat Transfer Printing |
| Size range | Custom grading |
| Sampling rounds | 4 |
| Delivery window | 10 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Combed Cotton and locked shrinkage allowance before grading.
- Decoration was moved to Heat Transfer Printing after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.

Result
- 5,000 pieces delivered inside the 10-week window.
- Unit cost held within 4.5% of the original quotation.
- Return rate linked to fit or workmanship stayed under 0.5%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Approve a pre-production sample from the actual bulk fabric. Proto cloth behaves differently in cutting and washing.

Planning something similar?
Book a 20-minute call with our merchandising team and get a written quotation within 48 hours.



