Case Study: Custom Blue Down Jacket for a Private Clinic in South Africa
Source:Blue Down Jacket /
Time:2026-09-18
Blue Down Jacket for a Private Clinic in South Africa
A Private Clinic approached us with a blue down jacket requirement for South Africa. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Minimum order quantities far above what a growing brand can absorb
- Long lead times that miss the selling season
- No reliable way to track a order once it enters production
What we specified
| Product | Blue Down Jacket |
|---|---|
| Client type | A Private Clinic |
| Market | South Africa |
| Order volume | 1,200 pieces across 3 colourways |
| Base fabric | Spandex |
| Decoration | Custom Drawcord |
| Size range | Custom grading |
| Sampling rounds | 3 |
| Delivery window | 6 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Spandex and locked shrinkage allowance before grading.
- Decoration was moved to Custom Drawcord after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.
Result
- 1,200 pieces delivered inside the 6-week window.
- Unit cost held within 2.0% of the original quotation.
- Return rate linked to fit or workmanship stayed under 2.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Lock the colour standard before grading. Once a shade moves, every downstream approval has to be redone and the calendar slips.
Planning something similar?
Tell us the quantity, target price and delivery window, and we will build a customisation programme around those three numbers.
