Case Study: Custom Green Down Jacket Women for a Hotel Group in Malaysia
Green Down Jacket Women for a Hotel Group in Malaysia
A Hotel Group approached us with a green down jacket women requirement for Malaysia. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Color drift between lab dips and bulk fabric
- Suppliers who disappear once the deposit is paid
- Unclear responsibility when a defect shows up after washing

What we specified
| Product | Green Down Jacket Women |
|---|---|
| Client type | A Hotel Group |
| Market | Malaysia |
| Order volume | 8,000 pieces across 6 colourways |
| Base fabric | Flannel |
| Decoration | Pleating |
| Size range | XS-3XL |
| Sampling rounds | 3 |
| Delivery window | 12 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Flannel and locked shrinkage allowance before grading.
- Decoration was moved to Pleating after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.

Result
- 8,000 pieces delivered inside the 12-week window.
- Unit cost held within 4.5% of the original quotation.
- Return rate linked to fit or workmanship stayed under 1.5%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Lock the colour standard before grading. Once a shade moves, every downstream approval has to be redone and the calendar slips.

Planning something similar?
Tell us the quantity, target price and delivery window, and we will build a customisation programme around those three numbers.



