Case Study: Custom Grey Baseball Cap for a Corporate Procurement Team in Chile

Grey Baseball Cap for a Corporate Procurement Team in Chile

A Corporate Procurement Team approached us with a grey baseball cap requirement for Chile. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.

The challenge

• Long lead times that miss the selling season
• Color drift between lab dips and bulk fabric
• Unclear responsibility when a defect shows up after washing

What we specified

How it was resolved

1. We rebuilt the tech pack around Bamboo Cotton Blend and locked shrinkage allowance before grading.
2. Decoration was moved to Contrast Stitching after strike-off tests showed better wash durability.
3. A pre-production sample was approved and retained as the golden reference.
4. Production ran with in-line inspection and a mid-run photo report.
5. Cartons were packed to the client's own barcode and size ratio specification.

Result

• 5,000 pieces delivered inside the 8-week window.
• Unit cost held within 1.5% of the original quotation.
• Return rate linked to fit or workmanship stayed under 2.0%.
• The specification is now on file, so reorders reproduce the approved sample.

What we would repeat

Keep one process owner on both sides. Most delays come from hand-offs, not from machines.

Planning something similar?

Share a reference photo or a sample garment and we will reverse-engineer the specification for your own label.