Case Study: Custom High Underwear for a Uniform Supplier in New Zealand
Source:High Underwear /
Time:2026-09-18
High Underwear for a Uniform Supplier in New Zealand
A Uniform Supplier approached us with a high underwear requirement for New Zealand. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Unclear responsibility when a defect shows up after washing
- Inconsistent sizing between production runs
- Suppliers who disappear once the deposit is paid
What we specified
| Product | High Underwear |
|---|---|
| Client type | A Uniform Supplier |
| Market | New Zealand |
| Order volume | 1,200 pieces across 3 colourways |
| Base fabric | Down-Proof Nylon |
| Decoration | Piece Dyeing |
| Size range | XS-3XL |
| Sampling rounds | 3 |
| Delivery window | 6 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Down-Proof Nylon and locked shrinkage allowance before grading.
- Decoration was moved to Piece Dyeing after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.
Result
- 1,200 pieces delivered inside the 6-week window.
- Unit cost held within 3.0% of the original quotation.
- Return rate linked to fit or workmanship stayed under 1.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Lock the colour standard before grading. Once a shade moves, every downstream approval has to be redone and the calendar slips.
Planning something similar?
Book a 20-minute call with our merchandising team and get a written quotation within 48 hours.
