Case Study: Custom Plus Size 3/4 Sleeve Tunic for a National Retail Chain in Malaysia
Source:Plus Size 3/4 Sleeve Tunic /
Time:2026-09-18
Plus Size 3/4 Sleeve Tunic for a National Retail Chain in Malaysia
A National Retail Chain approached us with a plus size 3/4 sleeve tunic requirement for Malaysia. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Packaging that arrives crushed and unsellable
- No reliable way to track a order once it enters production
- Unclear responsibility when a defect shows up after washing
What we specified
| Product | Plus Size 3/4 Sleeve Tunic |
|---|---|
| Client type | A National Retail Chain |
| Market | Malaysia |
| Order volume | 800 pieces across 6 colourways |
| Base fabric | Faux Leather PU |
| Decoration | Enzyme Wash |
| Size range | XS-3XL |
| Sampling rounds | 2 |
| Delivery window | 5 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Faux Leather PU and locked shrinkage allowance before grading.
- Decoration was moved to Enzyme Wash after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.
Result
- 800 pieces delivered inside the 5-week window.
- Unit cost held within 3.0% of the original quotation.
- Return rate linked to fit or workmanship stayed under 1.5%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Lock the colour standard before grading. Once a shade moves, every downstream approval has to be redone and the calendar slips.
Planning something similar?
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