Case Study: Custom Satin Night Robe for a Department Store Buyer in the United Kingdom
Source:Satin Night Robe /
Time:2026-09-18
Satin Night Robe for a Department Store Buyer in the United Kingdom
A Department Store Buyer approached us with a satin night robe requirement for the United Kingdom. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Unclear responsibility when a defect shows up after washing
- Color drift between lab dips and bulk fabric
- Long lead times that miss the selling season
What we specified
| Product | Satin Night Robe |
|---|---|
| Client type | A Department Store Buyer |
| Market | the United Kingdom |
| Order volume | 5,000 pieces across 6 colourways |
| Base fabric | Modal |
| Decoration | Chenille Embroidery |
| Size range | XS-3XL |
| Sampling rounds | 2 |
| Delivery window | 6 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Modal and locked shrinkage allowance before grading.
- Decoration was moved to Chenille Embroidery after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.
Result
- 5,000 pieces delivered inside the 6-week window.
- Unit cost held within 3.0% of the original quotation.
- Return rate linked to fit or workmanship stayed under 0.5%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Lock the colour standard before grading. Once a shade moves, every downstream approval has to be redone and the calendar slips.
Planning something similar?
Tell us the quantity, target price and delivery window, and we will build a customisation programme around those three numbers.
