Case Study: Custom Satin Night Robe for a Fast-Growing Startup Label in Chile

Satin Night Robe for a Fast-Growing Startup Label in Chile

A Fast-Growing Startup Label approached us with a satin night robe requirement for Chile. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.

The challenge

• Inconsistent sizing between production runs
• Unclear responsibility when a defect shows up after washing
• No reliable way to track a order once it enters production

What we specified

How it was resolved

1. We rebuilt the tech pack around Rib Knit and locked shrinkage allowance before grading.
2. Decoration was moved to Flocking after strike-off tests showed better wash durability.
3. A pre-production sample was approved and retained as the golden reference.
4. Production ran with in-line inspection and a mid-run photo report.
5. Cartons were packed to the client's own barcode and size ratio specification.

Result

• 800 pieces delivered inside the 10-week window.
• Unit cost held within 1.5% of the original quotation.
• Return rate linked to fit or workmanship stayed under 2.0%.
• The specification is now on file, so reorders reproduce the approved sample.

What we would repeat

Approve a pre-production sample from the actual bulk fabric. Proto cloth behaves differently in cutting and washing.

Planning something similar?

Send us your tech pack or even a rough sketch — we will come back with fabric options, a costed sample plan and a realistic production calendar.