Case Study: Custom Shorts Softball Wear for a Shopify DTC Brand in Hong Kong
Source:Shorts Softball Wear /
Time:2026-09-18
Shorts Softball Wear for a Shopify DTC Brand in Hong Kong
A Shopify DTC Brand approached us with a shorts softball wear requirement for Hong Kong. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Unclear responsibility when a defect shows up after washing
- Suppliers who disappear once the deposit is paid
- Packaging that arrives crushed and unsellable
What we specified
| Product | Shorts Softball Wear |
|---|---|
| Client type | A Shopify DTC Brand |
| Market | Hong Kong |
| Order volume | 5,000 pieces across 6 colourways |
| Base fabric | Antibacterial Knit |
| Decoration | Quilting |
| Size range | S-4XL |
| Sampling rounds | 3 |
| Delivery window | 6 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Antibacterial Knit and locked shrinkage allowance before grading.
- Decoration was moved to Quilting after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.
Result
- 5,000 pieces delivered inside the 6-week window.
- Unit cost held within 4.5% of the original quotation.
- Return rate linked to fit or workmanship stayed under 2.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Fix the size ratio early. Changing the ratio after cutting starts is the single most expensive change a client can request.
Planning something similar?
Share a reference photo or a sample garment and we will reverse-engineer the specification for your own label.
