Case Study: Custom Grey Baseball Cap for a Gym Chain in South Korea
Source:Grey Baseball Cap /
Time:2026-09-18
Grey Baseball Cap for a Gym Chain in South Korea
A Gym Chain approached us with a grey baseball cap requirement for South Korea. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Unclear responsibility when a defect shows up after washing
- Color drift between lab dips and bulk fabric
- No reliable way to track a order once it enters production
What we specified
| Product | Grey Baseball Cap |
|---|---|
| Client type | A Gym Chain |
| Market | South Korea |
| Order volume | 800 pieces across 6 colourways |
| Base fabric | Softshell |
| Decoration | Care Label |
| Size range | XS-3XL |
| Sampling rounds | 4 |
| Delivery window | 8 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Softshell and locked shrinkage allowance before grading.
- Decoration was moved to Care Label after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.
Result
- 800 pieces delivered inside the 8-week window.
- Unit cost held within 2.0% of the original quotation.
- Return rate linked to fit or workmanship stayed under 1.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Fix the size ratio early. Changing the ratio after cutting starts is the single most expensive change a client can request.
Planning something similar?
Tell us the quantity, target price and delivery window, and we will build a customisation programme around those three numbers.
