Case Study: Custom Transparent Button for a Restaurant Chain in South Korea
Source:Transparent Button /
Time:2026-09-18
Transparent Button for a Restaurant Chain in South Korea
A Restaurant Chain approached us with a transparent button requirement for South Korea. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Packaging that arrives crushed and unsellable
- No reliable way to track a order once it enters production
- Unclear responsibility when a defect shows up after washing
What we specified
| Product | Transparent Button |
|---|---|
| Client type | A Restaurant Chain |
| Market | South Korea |
| Order volume | 800 pieces across 6 colourways |
| Base fabric | Tencel Lyocell |
| Decoration | Pantone Color Matching |
| Size range | Custom grading |
| Sampling rounds | 4 |
| Delivery window | 6 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Tencel Lyocell and locked shrinkage allowance before grading.
- Decoration was moved to Pantone Color Matching after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.
Result
- 800 pieces delivered inside the 6-week window.
- Unit cost held within 2.0% of the original quotation.
- Return rate linked to fit or workmanship stayed under 1.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Fix the size ratio early. Changing the ratio after cutting starts is the single most expensive change a client can request.
Planning something similar?
Book a 20-minute call with our merchandising team and get a written quotation within 48 hours.
