Case Study: Custom Womens Trucker Hat for a Surf School in Hong Kong
Womens Trucker Hat for a Surf School in Hong Kong
A Surf School approached us with a womens trucker hat requirement for Hong Kong. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Unclear responsibility when a defect shows up after washing
- Minimum order quantities far above what a growing brand can absorb
- Packaging that arrives crushed and unsellable

What we specified
| Product | Womens Trucker Hat |
|---|---|
| Client type | A Surf School |
| Market | Hong Kong |
| Order volume | 2,000 pieces across 3 colourways |
| Base fabric | Brushed Fleece |
| Decoration | Padding and Wadding |
| Size range | Custom grading |
| Sampling rounds | 3 |
| Delivery window | 12 weeks from PO to ex-factory |
How it was resolved
- We rebuilt the tech pack around Brushed Fleece and locked shrinkage allowance before grading.
- Decoration was moved to Padding and Wadding after strike-off tests showed better wash durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and size ratio specification.

Result
- 2,000 pieces delivered inside the 12-week window.
- Unit cost held within 3.0% of the original quotation.
- Return rate linked to fit or workmanship stayed under 1.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Approve a pre-production sample from the actual bulk fabric. Proto cloth behaves differently in cutting and washing.

Planning something similar?
Tell us the quantity, target price and delivery window, and we will build a customisation programme around those three numbers.



