Case Study: Custom Silk Bonnet for a Surf School in Brazil

Silk Bonnet for a Surf School in Brazil

A Surf School approached us with a silk bonnet requirement for Brazil. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive shipping and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.

The challenge

• Unclear responsibility when a defect shows up after washing
• No reliable way to track a order once it enters production
• Long lead times that miss the selling season

What we specified

How it was resolved

1. We rebuilt the tech pack around Viscose and locked shrinkage allowance before grading.
2. Decoration was moved to Snow Wash after strike-off tests showed better wash durability.
3. A pre-production sample was approved and retained as the golden reference.
4. Production ran with in-line inspection and a mid-run photo report.
5. Cartons were packed to the client's own barcode and size ratio specification.

Result

• 800 pieces delivered inside the 6-week window.
• Unit cost held within 2.0% of the original quotation.
• Return rate linked to fit or workmanship stayed under 2.0%.
• The specification is now on file, so reorders reproduce the approved sample.

What we would repeat

Keep one process owner on both sides. Most delays come from hand-offs, not from machines.

Planning something similar?

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